Your Complete Guide to Amsterdam Schiphol Airport Terminal Services
The Schiphol Airport, which is also referred to as Amsterdam International Airport, is the principal airport situated in the city of Amsterdam and the Netherlands in general. This is one of the largest and busiest international airports a traveler will visit. Situated in Haarlermeer, Schiphol is about 21 km – or 13 miles – away from the city center of Amsterdam.
To be precise, the recognition of the COVID-19 virus strongly impacted Schiphol Airport. In 2020, only 29 million people used the airport for traffic. But, according to the passenger traffic for the year 2022, it went up to more than 53. 5 million people, and it serves, is connected to 313 destinations all around the world. But still, it has not yet achieved the passenger traffic it had before the shutdown caused by the Covid-19 pandemic.
- The Layout of the Airport
- Amsterdam Airport Terminal Map
- Parking Facilities at Amsterdam Airport
- Amsterdam Airport Transportation Airport
- Amsterdam Airport Lounges
- Hotels at Schiphol Airport
- Eating at Amsterdam Airport
- Free Wi-Fi at Amsterdam Airport
- Airport Contact information
- Shopping at Amsterdam (AMS) Airport
- Currency Exchange at Schiphol Airport
- Lost and Found at Amsterdam Airport
- Medical Support at Schiphol Airport
- Massage Chair at the Airport Schiphol
- Free Baby Care Lounge at Amsterdam Airpot
- Kids Playground at Amsterdam Airpot
The Layout of Schiphol (the Amsterdam) Airport Terminal
Schiphol Airport is accommodated with only one terminal building, however, this building consists of 3 departure halls. These halls are sometimes known as terminals but these are not terminals, these 3 departure halls are all connected. The terminal is split into two areas: Schengen- designating countries within Europe and non-Schengen- referring to the countries outside Europe.
Schiphol facilities include the following: 123 boarding gates, 6 runways, and can accommodate huge airplanes such as the Airbus A380.
Schiphol (the Amsterdam) Airport Terminal Map
Schiphol Airport has three departure halls within its single terminal building, each divided into piers:
Departure Hall 1 at Amsterdam Airport
- Pier B: 14 Gates
- Pier C: 21 Gates
- Pier D: Shared with Departure Hall
- Gates D1-D57: Non-Schengen Flights (First Level)
- Gates D59-D87: Schengen Flights (Upper Level)
Departure Hall 2 at Schiphol (the Amsterdam) Airport
- Pier D: Shared with Departure Hall 1
- Pier E: 14 Gates
- Primarily serves Skyteam airlines (e.g., Delta, KLM)
- Gates D1-D57: Non-Schengen Flights (First Level)
- Non-Schengen Flights
Departure Hall 3 at Amsterdam Airport
- Pier F: 8 Gates
- Mainly for Skyteam alliance airlines (e.g., KLM, Kenya Airways)
- Non-Schengen Flights
- Pier G: 13 Gates
Non-Schengen Flights
- Piers H/M: Shared Concourse for Low-Cost Flights
- Pier H: Non-Schengen Flights
- Pier M: Schengen Flights
Note: Piers H and M are not connected to other airport areas airside.
Additional Information About Amsterdam Airport
- Schiphol has 223 boarding gates and 6 runways.
- It can accommodate large aircraft like the Airbus A380 at Gates G9, E18, and E24.
Note: The terminal and all its piers are interconnected airside, except for Piers H and M, which are separate once you pass security.
Parking Facilities at Amsterdam Airport
Amsterdam (Schiphol) Airport offers a variety of parking options to meet passengers' needs:
Short-Term Parking
Car Park P1: It is more suited for short-term stay, and has in total, a parking lot of 3,900 spaces. It is more suited for short-term stays and has a total of 3,900 parking spaces. Its location is advantageous, making it easily accessible in emergency cases or for quick tasks close to the terminal.
Long-Term Parking
Car Park P3: Larger and has facilities for more than 15,000 parking spaces for use mostly by long-term parking customers. It has features that allow it to be used for both indoor and outdoor parking.
Valet Parking
Valet Parking: Valet Parking services are available for travelers seeking the most convenient parking option. This service allows passengers to drop off their vehicle at a designated area and have it parked for them.
Such parking facilities make sure that the passengers get adequate and appropriate parking services for the Schiphol Airport and the duration of the trip that is either short-term or long-term in nature.
Amsterdam Airport Transportation Airport
There are several transit options available for travelers arriving at Amsterdam Airport (AMS) who want to reach the city center:
- Airport Taxi: A perfect means of getting a straight-through transfer to one’s destination within the city of Amsterdam.
- Car Rental: It allows one to manage their schedule freely, enabling them to explore the city and its surroundings.
- Airport Bus 397: This is a special direct bus service that links the airport with different areas within the city of Amsterdam hence making it easy and cheaper.
- Train Ride: Half an hour travel time, the train offers easy access from the airport to Amsterdam Central Station and other popular destinations
Amsterdam (AMS) Airport Lounges
- Aspire Lounge 41 (Non-Schengen): Access the lounge with an online booking
- Aspire Lounge 26 (Schengen): Access the lounge with an online booking
- KLM Crown Lounge (Intercontinental, Lounge 52): Standard/Flex ticket holders, Flying Blue Platinum/Gold members, SkyTeam Elite Plus (with 1 guest), and Flying Blue Ultimate (with up to 8 companions) can access the Lounge.
- KLM Crown Lounge (Schengen, Lounge 25): Standard/Flex ticket holders, Flying Blue Platinum/Gold members, SkyTeam Elite Plus (with 1 guest), and Flying Blue Ultimate (with up to 8 companions) can access the Lounge.
- Oneworld Lounge Amsterdam (Non-Schengen): A membership card with Oneworld Emerald or Sapphire tier status
- Star Alliance Lounge (Schengen): Available for all Star Alliance Gold members
- Privium ClubLounge Departures: Need membership to access
- Privium ClubLounge West (Non-Schengen): Need membership to access
- Privium ExpressLounge (Schengen): Need membership to access
These lounges are available for passengers that would be traveling either within the Schengen zone or to different countries, with services provided including comfortable seats, light meals/drinks, wireless connection to the internet, and in some cases, shower services.
Hotels at Amsterdam Schiphol Airport
| Hotel | Location |
|---|---|
| YOTELAIR Amsterdam Schiphol Terminal | After security |
| Mercure Hotel Schiphol Terminal | After security |
| Bastion Amsterdam Airport | Before security |
| Holiday Inn Express Airport | Before security |
| Best Western Amsterdam Airport | Before security |
| Ibis Amsterdam Airpor | Before security |
| Hyatt Place Amsterdam Airport | Before security |
| Radisson BLU Amsterdam Airport | Before security |
| Hilton Amsterdam Airport Schiphol | Before security |
| Park Inn by Radisson Amsterdam Airport | Before security |
| Courtyard by Marriott | Before security |
| Steigenberger Airport Hotel | Before security |
| CitizenM Schiphol Airport | Before security |
| Ramada Amsterdam Airport Schiphol | Before security |
| NH Amsterdam Schiphol Airport | Before security |
| ibis Styles Amsterdam Airport | Before security |
| Mercure Hotel Amsterdam Airport | Before security |
| Sheraton Amsterdam Airport Hotel | Before security |
| Hampton by Hilton Schiphol | Before security |
| Novotel Amsterdam Schiphol Airport | Before security |
These hotels offer convenient accommodations for travelers flying in or out of Amsterdam Airport Schiphol, with various amenities and proximity to the terminal.
Eating at Amsterdam Airport
Some restaurants are located before security control and some of them are located after the control check you can check the restaurants where located in the chart below
Lists of the Restaurants Before Security Control:
| Restaurant | Location | Time |
|---|---|---|
| Bubble Tea | Before security | 9:00 am to 9:00 pm |
| Burger King | Before security | 24 hours |
| Café Rembrandt | Before security | 10:00 am to 10:00 pm |
| Crossroads | Before security | 7:30 am to 9:00 pm |
| De Koffiesalon | Before security | 9:00 am to 6:00 pm |
| Douwe Egberts Coffee Bar | Before security | 5:00 am to 10:00 pm |
| FEBO | Before security | 7:00 am to 10:00 pm |
| Grand Café Plaza | Before security | 6:30 am to 9:00 pm |
| Health Food Wall | Before security | 24 hours |
| Hello Goodbye Bar | Before security | 7:00 am to 10:00 pm |
| HEMA Food | Before security | 6:30 am to 8:00 pm |
| La Place | Before security | 8:00 am to 9:00 pm |
| La Place Express | Before security | 24 hours |
| Leon | Before security | 7:00 am to 2:00 pm |
| Panorama Restaurant | Before security | 9:00 am to 5:00 pm, weekends from 10:00 am to 5:00 pm |
| Per Tutti! | Before security | 8:00 am to 10:00 pm |
| STACH | Before security | 7:00 am to 10:00 pm |
| Starbucks | Before security | Schiphol Plaza (24 hours) / Arrivals 1 (8:00 am to 9:30 pm) / Arrivals 4 (7:00 am to 9:30 pm) |
| Toko to go | Before security | 12:00 pm to 8:00 pm |
| Urban Beans | Before security | Arrivals 3 (7:00 am to 3:00 pm) / Departures 3 (7:00 am to 10:00 pm) |
Lists of the Restaurants After Security Control:
| Restaurant | Location | Time |
|---|---|---|
| Amsterdam Bread Company | After the security control | 24 hours |
| Bread! | After the security control | 24 hours |
| Bubbles Seafood & Wine Bar | After the security control | 6:30 am to 9:00 pm |
| Burger King | After the security control | 7:00 am to 9:00 pm |
| Café Comunal | After the security control | 6:00 am to 9:00 pm |
| Dammer's Tap | Pier B, After the security control | 6:00 am to 9:00 pm |
| Dutch Kitchen, Bar & Cocktails | After the security control | 6:00 am to 8:00 pm |
| East Bar & Bites | After the security control | 9:00 am to 9:00 pm |
| Fair Taste Café | Pier B, After the security control | 4:00 am to 9:00 pm |
| Harvest Market | Pier D, After the security control | 24 hours |
| Heineken Bar | After the security control | 6:30 am to 9:00 pm |
| Jamie's Deli | After the security control | 7:30 am to 9:30 pm |
| Joe & The Juice | After the security control | 6:00 am to 4:00 pm |
| Kebaya | After the security control | 7:00 am to 9:00 pm |
| Kiosk B29 | Pier B, After the security control | 6:00 am to 9:00 pm |
| Kiosk D27 | Pier D, After the security control | 6:00 am to 9:00 pm |
| Kiosko Comunal | Pier C, After the security control | 5:00 am to 8:00 pm |
| La Place | After the security control | 2:00 am to 9:00 pm |
| Leon | After the security control | 12:00 pm to 8:00 pm |
| Light Lounge Café | After the security control | 5:00 am to 1:30 am |
| McDonald’s | After the security control | 5:00 am to 10:00 pm |
| Moods Eatery & Bar | Pier F, After the security control | 7:00 am to 2:00 pm |
| Murphy's Irish Pub | Pier D, After the security control | 6:30 am to 9:00 pm |
| Pana Bar | Pier G, After the security control | 6:30 am to 9:00 pm |
| Park Café | After the security control | 24 hours |
| Segafredo Espresso Bar | Pier D, After the security control | 6:00 am to 2:00 pm |
| Silverscreen Bar | Pier E, After the security control | 7:00 am to 9:00 pm |
| STACH | After the security control | 5:00 am to 9:30 pm |
| Starbucks | After the security control | Lounge 1 (24 hours) / Lounge 2 (6:00 am to 9:00 pm) / Lounge 3 (6:30 am to 9:00 pm) / Pier D (6:30 am to 9:00 pm) |
| Street Food Marke | After the security control | 7:00 am to 9:00 pm |
| Tastes from the Lowlands | After the security control | 7:00 am to 9:30 pm |
| The Med | After the security control | 24 hours |
| The Sandwich Bar | After the security control | 10:00 am to 9:00 pm |
| The Upper Floor Bar | After the security control | 6:00 am to 9:00 pm |
| Two Tigers | After the security control | 9:00 am to 9:00 pm |
| Unit 10 | After the security control | 6:30 am to 9:00 pm |
| Urban Beans | Pier D; After the security control | 6:00 am to 9:00 pm |
| Urban Food Market | After the security control | 5:00 am to 1:30 am |
Free Wi-Fi at Amsterdam (AMS) Airport
Use the free Wi-Fi at Schiphol Airport to easily access the internet within the airport.
You can get free wifi for four hours by Selecting ‘Airport_Free_Wifi’ in the phone setting. If you need more time, you just log in again for more free internet.
Whether you are replying to an email, composing a brand new e-mail, or simply browsing the Internet, our WiFi ensures that you remain connected throughout your stay at the airport.
Amsterdam Airport Contact information
- Official Name: Amsterdam Airport Schiphol
- Address: Evert v/d Beekstraat 202, 1118 CP Schiphol, Nederlands
- Phone Number: 09000141 / +31207940800
Shopping at Amsterdam (AMS) Airport
You can shop at Amsterdam Airport's duty-free stores, which are available both before and after the security checkpoint. You can easily check which stores are located before security and which ones are after from the charts below.
Shops Before the Security Control at the Amsterdam Schiphol Airport:
| Shop | Products | Location | Time |
|---|---|---|---|
| Airport Telecom Shop | Phones, accessories, SIM cards | Before the Security | Monday to Friday from 7:00 am to 6:00 pm, Saturdays and Sundays from 7:00 am to 4:00 pm |
| Albert Heijn | Supermarket | Before the Security | 5:00 am to 0:00 am |
| Aviflora | Flowers | Before the Security | 6:30 am to 9:30 pm |
| Bloem | Flowers | Before the Security | Arrivals 4 (9:00 am to 6:00 pm) / Schiphol Plaza (8:00 am to 5:00 pm) |
| Bruna | Reading and writing | Before the Security | 6:00 am to 10:00 pm |
| Capi Electronics | Electronics | Before security | 7:00 am to 10:00 pm |
| Coco & Sebas | Chocolates | Before security | 7:00 am to 10:00 pm |
| En Vogue | Hairdressing | Before security | Monday to Friday from 9:00 am to 7:00 pm, Saturdays from 9:00 am to 5:00 pm |
| Etos | Pharmacy | Before security | 7:00 am to 8:00 pm |
| Gate 24/7 | Self-service | Before security | 24 hours |
| G-Star Raw | Casual clothing | Before security | 9:00 am to 5:00 pm |
| HEMA | Fashion and accessories | Before security | 7:00 am to 10:00 pm |
| Hunkemöller | Lingerie, swimwear | Before security | 9:00 am to 6:00 pm |
| Jamin / Multivlaai | Sweets | Before security | 7:00 am to 7:00 pm |
| KIKO Milano | Cosmetics and personal care | Before security | 9:00 am to 8:00 pm |
| Memories & More | Gifts | Before security | 7:00 am to 10:00 pm |
| New Rebels | Travel items | Before security | 9:00 am to 6:00 pm |
| Old Amsterdam | Cheeses | Before security | 8:00 am to 4:00 pm |
| Outdoor & Travel by Paolo Salotto | Travel accessories | Before security | 7:00 am to 7:00 pm |
| Planes@Plaza | Toys | Before security | 8:00 am to 4:30 pm |
| Rituals | Cosmetics | Before security | 7:00 am to 10:00 pm |
| Service Point | Accessories | Before security | 7:00 am to 10:00 pm |
| UP TO DO GOOD | Art | Before security | 9:00 am to 6:00 pm |
Shops After the Security Control at the Amsterdam Schiphol Airport:
| Shop | Products | Location | Time |
|---|---|---|---|
| Balenciaga | Fashion | After the security control | 7:00 am to 7:00 pm |
| Books & Magazines | Press | After the security control | Holland Boulevard / Lounge 2 / Lounge 3 / Lounge 4 / Piers B and G (5:00 am to 1:30 am) |
| Bottega Veneta | Leather accessories | After the security control | 5:00 am to 1:30 am |
| Burberry | Fashion | After the security control | 5:00 am to 1:30 am |
| Bvlgari | Jewellery | After the security control | 6:00 am to 9:00 pm |
| Chocolates | Chocolates, Liquor & Tobacco | After the security control | Lounge 1 (4:00 am to 9:30 pm) / Lounge 2 (5:00 am to 10:00 pm) / Lounge 3 (5:00 am to 9:30 pm) / Lounge 4 (5:00 am to 1:30 am) |
| Drugstore | Travel items | After the security control | 5:00 am to 1:30 am |
| Dutch Discoveries - Regional products | Regional products | Piers D, F, and G, After the security control | 7:30 am to 9:00 pm |
| Dutch Food Gifts | Regional products | After the security control | Holland Boulevard (5:00 am to 1:30 am) / Pier B (7:30 am to 4:00 pm) |
| Electronics | Electronics | After the security control | 7:00 am to 9:00 pm |
| ExQuisite | Beverages and cigars | After the security control | 6:00 am to 9:30 pm |
| Fashion & Travel | Clothing and accessories | After the security control | 5:00 am to 1:30 am |
| Fine Food | Delicatessen | After the security control | Lounge 2 (5:00 am to 1:30 am) |
| GASSAN Diamonds | Jewellery | After the security control | 6:00 am to 9:00 pm |
| GASSAN Trends | Jewellery | After the security control | 6:00 am to 8:00 pm |
| GASSAN Watches & Jewellery | Jewellery | After the security control | 6:00 am to 9:00 pm |
| Grab & Fly | Snacks | Piers C, D, E, and F, After the security control | 6:30 am to 9:00 pm |
| Gucci | Fashion | After the security control | 5:30 am to 9:30 pm |
| Hermès | Fashion | After the security control | 5:00 am to 1:30 am |
| House of Tulips | Flowers | After the security control | 5:00 am to 1:30 am |
| I Amsterdam | Souvenirs | After the security control | 6:00 am to 8:00 pm |
| Montblanc | Watches, leather goods, accessories | After the security control | 6:00 am to 8:00 pm |
| NL+ Souvenir & Sports | Sports souvenirs | After the security control | 5:00 am to 1:30 am |
| Omega | Watches | After the security control | 6:00 am to 9:00 pm |
| Perfumes & Cosmetics | Cosmetics | After the security control | 5:00 am to 1:30 am |
| Rituals | Cosmetics | After the security control | 7:00 am to 8:00 pm |
| Rolex | Watches | After the security control | 6:00 am to 9:00 pm |
| Say Cheese | Cheeses | After the security control | 5:00 am to 1:30 am |
| Schiphol Shop | Duty-Free | Pier F, After the security control | 6:00 am to 9:30 pm |
| Sunglas | Sunglasses | Pier B, After the security control | 5:00 am to 1:30 am |
| The Fashion Gallery | Fashion | After the security control | 5:00 am to 1:30 am |
| The Museum Shop | Antique product | After the security control | 5:00 am to 1:30 am) |
| Tony's Chocolonely | Chocolates | After the security control | 6:00 am to 9:30 pm |
| Books & Electronics | Travel Books & Electronics | After the security control | 5:00 am to 1:30 am |
| V!zz!t | Duty-Free | Piers C, D, E, F, and G, After the security control | 6:00 am to 9:30 pm |
| Victoria's Secret | Lingerie | After the security control | Schiphol Plaza (7:00 am to 10:00 pm) / Lounge 3 (5:00 am to 1:30 am) |
| We Love Amsterdam | Souvenirs | After the security control | 4:00 am to 9:30 pm |
| We Love Holland | Souvenirs | After the security control | 5:00 am to 1:30 am) |
| WHSmith | Convenience store | Piers D and F, After the security control | 5:00 am to 1:30 am |
Currency Exchange at Schiphol Airport
GWK Travelex offers convenient currency exchange services at various locations throughout Amsterdam Airport Schiphol:
- Travelex Lounge 3: Open: Mon-Sun, 06:00 - 21:00 | Location: Near gate E | Accessible: On your way to gates D1-D57, E, F, G, and H
- Travelex Lounge 2: Open: Mon-Sun, 06:00 - 22:00 | Location: Near gate F | Accessible: On your way to gates D1-D57, E, F, G, and H
- Travelex GH corridor: Open: Mon-Sun, 07:00 - 16:00| Location: On your way to gates G and H
- Travelex D-pier: Mon-Sun, 06:00 - 20:00 | Location: On your way to gates D1-D57
Lost and Found at Amsterdam Airport
Losing something important while traveling can be distressing, but at Amsterdam Airport Schiphol, we're here to help you retrieve your lost items with ease. Here's how you can track down your lost property:
If you are still at Schiphol:
- Lost your Passport or ID Card: Come directly to the Lost & Found desk.
- Lost your Jewellery or Watch: Come directly to the Lost & Found desk.
- Lost your Hand Baggage or Other Item: Come directly to the Lost & Found desk.
If you are no longer at Schiphol:
- For a Passport or ID Card: Call 088 958 18 14.
24/7 Medical Support at Schiphol Airport
- Location: After Security (1), First Aid section of the Lounge 2.
- Time: Monday through Sunday; 24 hours a day.
- Access to the first aid center: on your way to gates D1-D57, E, F, G, and H
What Services Offering Medical Support at Amsterdam (AMS) Airport?
- You can get personal Medical Advice if you need it at the Airport
- Immediate help for minor injuries or health issues (fırst aid)
- If you need vaccinations, Amsterdam Airport medical support can help you.
- if you need malaria prevention tablets, you can ask for a firstaid center from the Amsterdam Airport.
Massage Chair at the Amsterdam Airport Schiphol
You can enjoy the massage chairs at Amsterdam Airport Schiphol in several places, such as:
- D-pier: Open 24/7 (Mon-Sun), located on your way to gates D1-D57.
- B-pier: Open 24/7 (Mon-Sun), located on your way to gates B
- E-pier: Open 24/7 (Mon-Sun), located on your way to gates E
Free Baby Care Lounge at Amsterdam Airpor
Traveling with a baby can be challenging, and sometimes you need a quiet place to take care of your little one. The Baby Care Lounge provides private areas where you can bath, feed, and let your baby sleep in one of the seven cozy bed cabins.
You can find baby changing stations throughout the airport. But if you need more space and comfort, the Baby Care Lounge is perfect. While your baby is sleeping or playing, you can also relax in the lounge.
- Located after security, on your way to gates D1-D57, E, F, G, and H.
- Working time: Mon - Sun0 6:00 - 22:00
Kids Playground at AMS (Amsterdam) Airport
Children at Amsterdam Airport Schiphol can make their time enjoyable at places such as the Children’s Corners and Kids Playground. The Children's Corners in Lounges 1, 2, and 3 are round the clock with play zones on route to gates B, C, D, E, F, G, and H For a more challenging fun time, visit the Kids Playground on level 1, Lounge 2 with rocks and a real plane to play with. It is near the food court where one can feed his or her family while the kids are playing. It has enough seats for parents to sit and watch and no fees are required for children to play in this center.