Overview of Frankfurt Airport Terminal Services
Frankfurt Airport (FRA) offers comprehensive terminal services designed to make every stage of your journey smooth and stress‑free. The airport currently operates Terminal 1 and Terminal 2, with the new Terminal 3 planned to open to passengers in 2026. Across both active terminals you will find free Wi‑Fi, multilingual wayfinding, information desks, lounges, family facilities, medical services, prayer rooms, smoking lounges, and more.
Check-In & Baggage Services
Frankfurt Airport terminal services include full check‑in support and modern baggage handling that reduce queues and simplify travel for everyone.
- Dedicated counters for economy, business and first class in each terminal
- Self‑service kiosks to print boarding passes and baggage tags
- Self bag‑drop machines with on‑site staff support
- Family and assistance counters near main check‑in halls
- Baggage wrapping stations near airline counters in T1 Hall B and T2 Hall D
Baggage Storage (Left Luggage)
Location: Terminal 1 Area B Level 1 (Arrivals) 24/7. Additional desks: T1 Area B Level 2 and T2 Area D Level 2, daily 09:00–17:00.
Who Can Benefit: Any traveler who wants to store bags for hours or days while visiting the city or waiting for a flight.
Security & Border Control Services
Frankfurt Airport terminal services balance speed and safety at security and passport control. Follow signage for your gate area and travel zone.
- Advanced screening at all checkpoints with clear trays and prep zones
- Fast‑track lanes for eligible passengers in select areas
- Automated e‑gates for eligible passports at immigration
- Customs officers available to answer questions and guide declarations
Dedicated Immigration & Security Lanes
Immigration: Schengen and non‑Schengen lines in both terminals with e‑gates where available.
Security: Family and priority lanes signposted near each checkpoint.
Availability: Daily, aligned to flight schedules.
Who Can Benefit: Premium travelers, frequent flyers, families with children and passengers needing assistance.
Lounges & VIP Services
Frankfurt Airport terminal services offer a mix of airline and independent lounges plus VIP options for privacy, rest and productivity.
- Independent lounges with showers, complimentary food and workspaces
- Airline lounges across T1 and T2 for eligible passengers
- VIP services with private escort, discrete security and limousine transfers
- Family rooms in select lounges
For in‑depth lounge options at Frankfurt Airport, check our lounge guide.
Example Independent Lounges
Locations: Terminal 2 Concourse E Level 3 (Primeclass, Priority, Plaza Premium). Airline lounges are mainly in Terminal 1 areas A, B and Z.
Availability: Typical daily hours 06:00–22:00. Some open earlier based on flights.
Who Can Benefit: Pay‑per‑use guests, lounge program members and eligible premium ticket holders.
Shopping & Dining Facilities
Frankfurt Airport terminal services include a wide retail and dining mix across landside and airside.
- Duty‑free boutiques, fashion, electronics and pharmacies
- Restaurants, cafés and grab‑and‑go outlets with vegetarian and kid‑friendly choices
- Supermarket and travel essentials in selected areas
Duty‑Free & Retail
Location: Airside in both terminals near main gate clusters.
Availability: Extended hours aligned with flight schedules; many outlets operate 24/7 in peak zones.
Who Can Benefit: All departing passengers after security.
Business & Communication Services
Frankfurt Airport terminal services support productive travel with always‑on connectivity and practical add‑ons.
- Free Wi‑Fi and charging points throughout
- Public work zones near gates with seating and power
- Printing and courier options via partner counters
Business Support
Locations: Selected service counters in both terminals; inquire at information desks for the nearest option.
Availability: Daily with peak coverage during flight banks.
Who Can Benefit: Business travelers needing quick prints, scans or courier drop‑off.
Health, Wellness & Family Services
Frankfurt Airport terminal services include medical care, prayer rooms and family facilities.
- Airport Clinic in T1 Area A Level 1 with emergency and vaccination services
- Metropolitan Pharmacy branches in both terminals
- Prayer rooms and quiet rooms for reflection
- Paid showers in T1 Area B Level 3 and T2 Area D Level 3
- Kids areas in selected zones
Airport Clinic & Showers
Location: Clinic in T1 Area A Level 1. Public showers in T1 Area B Level 3 and T2 Area D Level 3.
Availability: Clinic daily; showers typically 06:00–23:00 in T2. Check local signage for T1 hours.
Who Can Benefit: Passengers needing medical support or a quick refresh during layovers.
Accessibility & Special Assistance
Frankfurt Airport terminal services provide comprehensive assistance for reduced mobility and special needs. Arrange support through your airline or at assistance points.
- Wheelchair assistance from curb to gate on request
- Accessible restrooms, elevators and ramps
- Tactile guidance paths and priority seating near gates
Accessible Services
Location & Services: Assistance points in both terminals for wheelchair requests, route planning and priority access guidance.
Availability: Daily, coordinated with airline schedules.
Who Can Benefit: Passengers with reduced mobility, visual or hearing impairments and families with strollers.
Ground Transportation Options
Frankfurt Airport terminal services connect you to the city and beyond by train, bus and road. Choose the option that fits your time and budget.
- Regional trains S8 and S9 from the Regionalbahnhof for central Frankfurt
- Long‑distance ICE, IC and EC services from the Fernbahnhof
- Buses to Frankfurt and surrounding cities from terminal forecourts
- Taxis and ride services at Arrivals in both terminals
Rail Hubs
Locations: Regionalbahnhof for local S‑Bahn. Fernbahnhof for long‑distance trains.
Availability: Frequent daily schedules with extended hours.
Who Can Benefit: Travelers heading to downtown Frankfurt or nationwide destinations.
Parking & Car Rental Services
Frankfurt Airport terminal services include short‑term and long‑term parking plus major on‑airport car rental brands.
- Short‑term parking near each terminal
- Long‑term garages and value options with shuttle links
- On‑airport car rental desks with easy pick‑up and return
- EV charging bays in selected car parks
Parking & Rentals
Locations: Garages around T1 and T2, rental counters in Arrivals.
Availability: 24/7 with online pre‑booking recommended in peak seasons.
Who Can Benefit: Drivers needing flexible stay lengths and renters seeking convenient access.
Lost & Found, Terminal Maps & Wayfinding
Frankfurt Airport terminal services include a central Lost & Found process and multiple wayfinding tools.
- Online lost item reports for terminal areas and arriving Lufthansa Group flights
- Digital maps and information desks across both terminals
- Touchscreen kiosks with step‑by‑step directions to gates, restrooms and transport
Lost & Found
Primary: Follow airport signage for the Lost & Found office and use the official online form.
Availability: Daily with processing aligned to flight operations.
Who Can Benefit: Any traveler who misplaced items in terminal areas.
Additional Passenger Services
Frankfurt Airport terminal services go beyond basics with extras that make travel easier.
- Designated smoking lounges in T1 areas A, B, Z and T2 areas D, E
- Open‑Air Deck above Gate B42 in Terminal 1 for fresh air and views
- Nap cabins in T1 with nearby showers
- Public charging points near seating clusters
Quick Reference Table
| Facility | Location | Hours | Who Can Use |
|---|---|---|---|
| Baggage Storage | T1 B L1; T1 B L2; T2 D L2 | 24/7 (T1 L1); 09:00–17:00 (T1 L2 & T2 L2) | All passengers and visitors |
| Showers | T1 B L3; T2 D L3 | 06:00–23:00 (T2); T1 hours vary | All passengers, fee applies |
| Smoking Lounges | T1 A/B/Z; T2 D/E | Gate operating hours | Adults in designated areas |
| Open‑Air Deck | T1 B, above Gate B42 | Seasonal hours | All passengers and visitors |
| Wi‑Fi | All terminals | 24/7 | All passengers and visitors |