What is a HES Code?
A HES code is a private personal code implemented by the Turkish Ministry of Health to reduce the presence of passengers who are positive or have contact with a positive patient to be on board in Domestic and International Flights during controlled social life conditions.
HES stand for (Hayat Eve Sığar) in the Turkish language, which means (Life Fits into Home) in English. The code helps you safely share your Covid-19 risk status with individuals and institutions for daily activities such as transportation or circulations for traveling.
It is mandatory to have a valid HES (Hayat Eve Sığar) code when purchasing a Bus, Train, or Plane ticket, travelling long distances between cities inside Turkey.
What is an Istanbul Card (IstanbulKart)?
It’s a card that is used for all the public transportation modes: Metro, Marmaray, Buses and Ferry boat stations in Istanbul. It is owned and served by the Municipality of Istanbul.

How to Get an Istanbul Card (IstanbulKart)?
You can buy this Istanbulkart from the following options:
- Any yellow /blue vending machine can be found anywhere in the Metro, Marmaray, Buses, and Ferry boat stations.
- Just go to the machine, choose the language you would like to use for your operation, put the money in a place that is near the, put the amount you want to charge the card with, and confirm your purchase. After the confirmation, you will automatically receive your card on a down card.
- An actual shop or a kiosk is located in the majority of the public bus stops in the streets.
To follow the card credit, you can download the app ‘istanbulkart’ on the App Store or Google Play.
How to Load Your Istanbul Card (IstanbulKart)?
For you to load your Istanbul card to use for rides,
- You need to put your card on the side of the machine
- Wait for the machine to scan your card
- Deposit the amount of money you need to load the card, and you will have a card that is ready for use.
You can also check the amount you have left after each use in the Top-Up yellow/blue machine by placing your card on the clear plastic insert on the right-hand side. Wait a second for the machine to scan the card, and it will display your balance on the screen.
How to Pair The HES Code With The Istanbul Card (IstanbulKart)?
With the COVID situation, it became mandatory for people to get the HES code and use it for some public purposes, such as transport, it became a must to activate a HES code when using public transportation card.
In order to synchronise the HES code with the Istanbulkart, you should visit the page below and fill all of the information that you will find on the web form and then approve the process at the end.
If you’re a foreigner you can select the button above that says ‘I am a foreigner, I want to continue by my passport number’ as well as choosing the language you would want to fill in with.

MATCH YOUR HES CODE