Frequently Asked Questions (FAQ)


You can travel from Charles de Gaulle Airport to central Paris by RER B train, RoissyBus, public bus, taxi, or a pre-booked private airport transfer.

Official taxis charge a fixed fare between Charles de Gaulle Airport and central Paris, with different rates for destinations on the Left Bank and Right Bank of the Seine.

Yes. Charles de Gaulle Airport has RER B train stations serving Terminal 2 and the CDGVAL shuttle provides easy access between terminals.

Turkish Airlines operates its flights from Terminal 1 at Charles de Gaulle Airport.

Yes. Charles de Gaulle Airport offers extensive duty free shopping with luxury brands, cosmetics, fragrances, fashion, liquor, tobacco, and French specialty products.

You can check departure information on the airport's flight information screens or the official online departures page.

You can check arrival information on the airport's flight information screens or the official online arrivals page.

Yes. Free WiFi is available throughout Charles de Gaulle Airport for all passengers.

Yes. Charles de Gaulle Airport operates 24 hours a day, although some shops, restaurants, and services may have limited operating hours.

For international flights, it is recommended to arrive at least 3 hours before departure. For domestic and Schengen flights, arriving 2 hours early is generally sufficient.

Yes. Charles de Gaulle Airport is open 24 hours and offers seating areas, airport lounges, and nearby airport hotels for passengers with long layovers.

Yes. Luggage storage services are available at Charles de Gaulle Airport for passengers who want to store their bags for a few hours or several days.

Yes. SIM cards and eSIM services are available from mobile service providers and electronics stores inside the airport.

Yes. ATMs are available throughout the airport and accept most major international bank cards.

Yes. Charles de Gaulle Airport has airline lounges and independent lounges. Some lounges also accept paid entry.

Yes. Currency exchange counters and international ATMs are available throughout the airport.

Yes. Designated smoking areas are available in selected outdoor and airside locations at Charles de Gaulle Airport.

Yes. Transit hotels are available inside the secure area of Terminal 2E, and several hotels are located near the airport terminals.

Yes. Car rental services are available from several international and local rental companies at Charles de Gaulle Airport.

Yes. Pharmacies are available in the terminals, offering medicines, healthcare products, and travel essentials.

Yes. Prayer rooms and chapel facilities are available for passengers at Charles de Gaulle Airport.

Yes. Charles de Gaulle Airport provides accessible facilities and assistance services for passengers with reduced mobility.

Yes. Transit passengers may leave the airport if they meet France's entry requirements and have enough time before their connecting flight.

You can travel between terminals using the free CDGVAL automated shuttle train. Free shuttle buses also serve some remote terminal and parking connections.

Yes. Power outlets and USB charging points are available throughout the airport terminals.

Yes. Information desks are located throughout the terminals to assist passengers with airport services, transportation, and flight information.

Yes. Major international credit and debit cards are accepted at most shops, restaurants, lounges, and airport service counters.

Fast Track services are available for eligible passengers and may also be purchased through participating airlines or authorized airport service providers.

Yes. Medical and first aid services are available for passengers who need healthcare assistance at the airport.

Yes. Private airport transfer services can be booked in advance for convenient transportation between Charles de Gaulle Airport and destinations across Paris and France.

Yes. Prayer rooms and chapel facilities are available for passengers at Charles de Gaulle Airport.

Yes. Charles de Gaulle Airport provides accessible facilities and assistance services for passengers with reduced mobility.

Yes. Transit passengers may leave the airport if they meet France's entry requirements and have enough time before their connecting flight.

You can travel between terminals using the free CDGVAL automated shuttle train. Free shuttle buses also serve some remote terminal and parking connections.

Yes. Power outlets and USB charging points are available throughout the airport terminals.

Yes. Information desks are located throughout the terminals to assist passengers with airport services, transportation, and flight information.

Yes. Major international credit and debit cards are accepted at most shops, restaurants, lounges, and airport service counters.

Fast Track services are available for eligible passengers and may also be purchased through participating airlines or authorized airport service providers.

Yes. Medical and first aid services are available for passengers who need healthcare assistance at the airport.

Yes. Private airport transfer services can be booked in advance for convenient transportation between Charles de Gaulle Airport and destinations across Paris and France.

Yes. Charles de Gaulle Airport offers a wide variety of restaurants, cafés, bakeries, food courts, and bars serving French and international cuisine.

Yes. Public transportation tickets for the RER B train, buses, and other Paris transit services can be purchased at ticket machines and station counters inside the airport.

Yes. ATMs are available throughout the airport terminals and support most major international debit and credit cards.

Yes. Airport shops sell travel essentials, electronics, toiletries, books, snacks, cosmetics, and other convenience items.

Yes. Official taxis operate from designated taxi ranks and are a safe and reliable way to travel from Charles de Gaulle Airport.

Yes. Special assistance can be arranged through your airline or an authorized airport assistance provider before your flight.

Yes. Eligible passengers can access airport lounges through their airline, lounge membership, or by purchasing entry where available.

Yes. Fast Track access is available for eligible passengers and can also be purchased through participating airlines or authorized airport service providers.

Yes. Meet and Greet services are available through authorized airport service providers for arriving, departing, and transit passengers.

Charles de Gaulle Airport is France's largest airport and one of Europe's busiest international hubs. It is known for its extensive global flight network, modern terminals, premium shopping, and its role as the main hub for Air France.