A special VIP service to make your time at Sabiha Gokcen Airport (SAW) easy and comfortable. This service is for Arrivals, Departures, and Transit.
Sabiha Gokcen Airport (SAW) Personal Assistance Service
Travelling through the airport can be a stressful experience. Due to the long lines at passport control and security, as well as the inconvenience of carrying heavy luggage and navigating complicated procedures, it is likely not a place you enjoy spending time.
Upon arriving at the airport, the Personal Assistant will greet you as soon as you arrive at the arrival gate or shuttle bus drop-off, before helping to fast-track your progress through passport control and security control. The Personal Assistant will assist you to the baggage claim area and then to the agreed pick-up point or ground transportation.
If you’re flying out of the airport, a Personal Assistant will be there to receive you at the designated terminal entrance. They will assist you with your baggage from check-in to the boarding gate, ensuring a seamless and stress-free experience. You can then relax and make use of the airport lounge until your boarding time.

Sabiha Gokcen Airport's Meet and Greet Service:
Sabiha Gokcen Airport's meet and greet service gives passengers a VIP experience at Sabiha Gokcen Airport upon Arrival, Departure, or Transit. It is a premium airport service. Visitors are greeted at the gate by a knowledgeable English-speaking representative from this service who assists with immigration formalities and baggage collection before escorting them to their mode of conveyance.
The service aims to lessen the burden of navigating a busy airport by providing a hassle-free and enjoyable start or end to a journey. The Sabiha Gokcen Airport's meet and greet service can be tailored to fulfil certain requirements, like as assistance with check-in or expedited customs clearance.
Ready to book your stress-free SAW experience?
SAW Meet & Greet Packages: Horizontal Feature Blocks
Experience the VIP treatment tailored precisely to your needs at Sabiha Gökçen Airport.

1. Departure Service
Elevate your departure with a stress-free experience, from the curb to the gate.
2. Arrival Service
Begin your Istanbul trip effortlessly with personalized greeting and swift customs clearance.


3. Transfer Service
Ensure a seamless, stress-free connection with expedited gate-to-gate service during your layover.
SAW Meet & Greet Packages: Feature Comparison
Compare the essential services included in your VIP package.
| Service Feature | Departure | Arrival | Transfer |
|---|---|---|---|
| Personalized Airport Greeting | |||
| Fast Track Security & Immigration | |||
| Plaza Premium Lounge Access | |||
| Baggage Handling & Porter Service | |||
| Flight Monitoring & Coordination | |||
| Buggy / Terminal Navigation |
Sabiha Gokcen Airport (SAW) Core Services
When you arrive at your flight gate, our greeter will welcome you with a smile and a sign bearing Your Name. The greeter will be there to assist you and ensure an immediate departure.
Key Service Features
Lounge Service
Access to the Plaza Premium Lounge (depending on package). Includes complimentary food/beverages and a space to work or unwind.
Buggy Service
Use our buggy service, a small vehicle that will quickly carry you to your destination, to avoid taking extended walks around Sabiha Gokcen Airport and save time.
Escort Service
Local greeters who are familiar with the airport will help you get through each step without incident, using the quickest routes and shortest lineups.
Dedicated Support Modules
Porter Service
Our porter service and luggage assistance are essential for a seamless and comfortable vacation. Our team will unpack your bags, clean them, cover them, and carry them to your car.
Priority Check-in & Fast Tracks
Bypass security, immigration, and other checkpoints quickly and effectively. Get priority over other travellers and save time and stress associated with the standard airport procedure.

Passengers With Special Needs Service

Dedicated and Compassionate Assistance
Passengers with Special Needs can make use of the Passengers With Special Needs Service. There will be greeters for travellers who have received specialised training in First Aid, Sign Language, Disability Perception, and Awareness. This dedicated service ensures every passenger receives secure and personalized guidance through the airport.
Conditions Catered For (Specialized Care):
An adult changing area, a special passenger room, a silent room, as well as a special passenger service desk are just a few of the special facilities that Istanbul Airport makes available to visitors upon request and without charge.
Sabiha Gokcen Airport (SAW) Transfer Service
Will you soon be in Istanbul? With the help of the Sabiha Gokcen airport transfer services, you won't have to worry about transportation after landing! Finding a hassle-free means of transportation is simple after you arrive at the airport, thanks to the variety of transportation options (such as taxis, shuttle buses, private vehicles, or even public transportation). Although there may be some delays during rush hour traffic, choosing taxi services offers affordability. Shuttle buses provide shared transportation for those on a tight budget, while private transfers cater to luxury by emphasising comfortable experiences designed for family passengers or corporate travellers. Although public transportation, such as the metro, may be less expensive, it is not recommended for people who have heavy luggage and first-time travellers.
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SAW Journey Assistance: Dedicated Service Blocks
Every assistance service is detailed below, ensuring full transparency and a stress-free experience.

From Gate to Curb Assistance
With our From Gate to Curb Assistance service, you can relax and enjoy a stress-free journey from the moment you land. Our professional staff will meet you at your gate assist you with baggage retrieval and guide you through immigration and customs clearance procedures. They will then escort you to the curb, where your transportation is waiting to take you to your final destination.

From Curb to Gate Assistance
Our From Curb to Gate Assistance service ensures a smooth and hassle-free departure experience. Our professional staff will meet you at the curb and assist you with check-in and baggage drop-off procedures. They will then escort you through priority security lanes and guide you to your departure gate, ensuring that you have a stress-free and efficient departure experience.

Gate to Gate Assistance
Our Gate to Gate Assistance service is the ultimate way to enjoy a stress-free journey from start to finish. Our professional staff will meet you at your gate upon arrival and guide you through immigration and customs clearance procedures. They will then assist you with baggage retrieval and escort you through priority security lanes to your departure gate and ensuring a seamless and efficient transit experience.
Why Choose the Sabiha Gokcen Airport Transit Assistance Service?
With transit assistance service today, you don't have to struggle on your own with your airport travel experience. We will provide you with a friend at the airport who will wait for you and handhold you and your loved ones, make you feel comfortable and safe during your journey, and give you a taste of the hospitality and welcoming of Turkey. We are here to serve as your guides, so you will look forward to visiting the Sabiha Gökçen airport. Contact us if you have any more questions or concerns about our meet and greet services at Sabiha Gokcen Airport.
Don't panic if this is your first time travelling and you're unsure if you can manage the entire process. All of these will be organised for you by our transit aid service at Sabiha Gökçen Airport.
How to Book Meet and Greet, Assist Service at SAW Airport
To arrange a reservation or a booking, all you need is:
- Click the SAW Meet and Greet Booking form
- Fill in your personal information, flight details, and the requested date, as well as the number of passengers
- Choose your payment method.
- Make a payment, and you will get your confirmation email.
Frequently Asked Questions
Explore Our Other Premium Services
FAST TRACK
Secure the fastest, most reliable, and comfortable access to/from the gate with Hassle-free experience.
LOUNGE ACCESS
Escape the busy terminal and relax in a premium lounge with complimentary food, drinks, Wi-Fi, and comfortable seating before your flight.
VIP PACKAGE
Secure your Exclusive 2-in-1 Premium Package at Sabiha Gokcen Airport. Enjoy the ultimate combination of services for a seamless and stress-free journey during your layover.