Food - Beverage

The list of cafes, bars, and restaurants available for our guests at Istanbul Sabiha Gokcen International Airport is provided below:

Departures Level

In front of the Terminal
  • Grab&Fly out - Domestic
  • Grab&Fly out - International
Departures Passenger Hall
  • Happy Moons
  • Simit Sarayı
  • Mc Donalds
  • Mc D Cafe
  • Burger King
  • Popeyes
  • Usta Pideci
  • Usta Dönerci
  • Mado Cafe
  • Starbucks

istanbul airport terminal service

International Departures Air Side
  • Secco Kafe
  • Usta Dönerci (mezzanine level)
  • Burger King (mezzanine level)
  • Sbarro (mezzanine level)
  • Popeyes (mezzanine level)
  • Mc Donalds (mezzanine level)
  • Mado (mezzanine level)
  • Subway (mezzanine level)
  • Karafırın (mezzanine level)
  • Starbucks (mezzanine level)
  • BigChefs (mezzanine level)
  • Simit Sarayı (mezzanine level)
  • Refresh - Turkish Ice Cream
  • Maca Cafe
  • TakeOff Cafe
  • Subway
  • Simit Sarayı
  • Plus Kitchen
  • Gate Cafe (near gate number 201)
  • Grab&Fly(near gate number 301)
  • Subway (near gate number 301)
  • Karafırın
Domestic Departures Air Side
  • Marmaris Büfe
  • HD Döner
  • Pidem
  • Karafırın
  • Burger King
  • Mc Donalds
  • Simit Sarayı
  • Turkish Kitchen
  • Puro Gusto
  • Dominos (mezzanine level)
  • Starbucks (mezzanine level)
  • Mado (mezzanine level)
  • Takamia
  • Anatolian Bazaar
  • Simit&Çay
  • Simit Sarayı
  • Turkish Kiosk Cafe (near the gate 208)
  • Efes Pub Gate
  • KFC
  • Starbucks
  • Kiosko
  • 40’s bar
  • Puro Gusto (Remote Gates - 401)
  • Qfta Restaurant
  • Karafırın
Arrivals Level
  • Karafırın
  • Simit Sarayı
  • Burger King
  • McDonalds
  • Starbucks
In front of the Terminal
  • Secco Kiosk
Open Car park (Across arrivals level exit)
  • Simit Sarayı

istanbul airport terminal service


Shops

The list of shops at Istanbul Sabiha Gökçen International Airport is provided below|:

Departures Level

Departures Passenger Hall

  • D&R
  • New Bazaar
  • Portes market & gift shop
  • Altis gift shop
  • Turkish Delight
  • Area Shop
  • Salkım Cafeteria
  • Levent Shoeshine
  • BJK Kartal Yuvası
  • GS Store
  • Fenerium
  • Pharmacy
  • New Bazaar İstanbul
  • Seyyah
Domestic Departures Airside area
  • Toyzz Shop
  • Blue Diamond
  • Be Different
  • Parfumarts Perfumery / Glasses
  • Anatolian Plus Bazaar
  • İzev Gift Shop
International Departures Airside area
  • Victoria’s Secret
  • Collection
  • Turkish ID
  • Express
  • Yargıcı
  • Altınyıldız
  • D&R
Arrivals Level
  • Airport Market
  • Türk Telekom
  • Turkcell
  • Vodafone
  • Tobacco Shop
  • İstshop
Pharmacy

The location of Nuray Pharmacy is on the departure floor of Istanbul Sabiha Gökçen International Airport.

Nuray Pharmacy can be found on the departure floor of Istanbul Sabiha Gökçen International Airport, offering all necessary items for travelers, including prescription and over-the-counter medications, travel essentials, natural health supplements, personal care products, cosmetics, baby supplies, and more. A knowledgeable and friendly pharmacist is always available to assist.

  • Nuray pharmacy opens 24/7.
    Phone : +90 216 588 52 13
    Phone/Fax : +90 216 588 52 12
    Mobile : +90 549 323 11 01

  • E-mail: [email protected]



Bank - ATMs

The arrivals hall of the terminal building houses branches of Turkiye İs Bank and Yapı Kredi Bank that offer full banking services.

Arrivals Floor

Domestic Terminal – Landside:

Türkiye İş Bank
Branch Tel : +90 216 588 51 47/48

Yapı Kredi Bank
Branch Tel : +90 216 588 06 46/47/48

 

istanbul airport atm

Banks that provide ATM services at the airport
  • Halkbank
  • TEB
  • Garanti BBVA
  • Akbank
  • Denizbank
  • QNB Finansbank
  • İş Bank
  • Yapı Kredi Bank
  • PTT
  • Ziraat Bank
  • Türkiye Finans Bank
  • ING Bank
  • Vakıfbank

Kepler - Sleep Cabin

The Kepler Club, a pioneering concept in technology-driven relaxation spaces, is now open for guests at the International Departures Terminal of Sabiha Gokcen Airport. Located on the airside mezzanine level, past passport control, the Kepler Club offers travelers a one-of-a-kind restful experience in the world.

At the Kepler Club, the resting units for Men and Women are segregated, with each unit designed to accommodate a single person. There are 18 private capsules for men and 10 for women.

 

sabiha-gokcen-kepler

The ideal solution for those seeking an affordable private sleeping unit, combined with comfortable work and relaxation spaces!

book-fast-track BOOK KEPLER


 Baggage Service

All visitors entering the Istanbul Sabiha Gökçen International Airport Terminal will undergo security screening and baggage inspection by authorized personnel at designated checkpoints, in accordance with the "National Civil Aviation Security Program - Annex 20.

Baggage Deposit
Passengers who arrive early at Istanbul Sabiha Gökçen Airport can deposit their baggage at the Left Baggage Office located on the Arrivals Level of the Terminal Building's International Arrivals hall, for a fee.
To contact Left Baggage office please dial +90 216 588 88 02.

Luggage Packing Unit
Two Luggage packing units serve to all our guests at Terminal Building Departures level. If you think your luggage is not appropriately packaged or is unprotected you can use luggage packing unit service.

Lost Luggage
If your baggage is missing or damaged upon arrival, don't worry. Simply approach the Left Baggage Office or the Ground Handling Staff, and they will make the necessary arrangements for you.

To track down your baggage, simply provide the correct details such as the Type, Size, and Color. The International Baggage Recovery System will take care of the rest.

If you are a member of a VIP airline program or arrangement, remember to mention this when making your request.

Typically, baggage tracking for domestic flights may take a minimum of one month, while for international flights it may take up to three months. If the baggage is not recovered, you can request compensation, which is based on weight rather than value.

For airlines serviced by Çelebi Ground Handling.

Çelebi Lost&Found Office
International flights office phone : +90 216 588 51 88 - Ext 6558
e-mail : [email protected]
             [email protected]

Pegasus Ground Handling Lost&Found Office
Domestic flights office phone : +90 216 588 88 64
International flights office phone : +90 216 588 88 67

For airline companies served by TGS Ground Handling
TGS Lost&Found Office
Domestic flights office phone : +90 216 588 89 32
International flights office phone : +90 216 588 89 26
For Turkish Airlines and Anadolujet passengers +90 212 463 65 19
e-mail : [email protected]

 

 


Lost and Found Services

Many lost items in the terminal are retrieved by security personnel or police officers and given to the Terminal Lost Property counter's Lost and Found Officer in return for a report.

 

istanbul airport terminal service

 

Baggage Size 2nd and 3rd Day 4th Day and More
Big 70.00 TRY 6.00 TRY
Middle 43.00 TRY 4.50 TRY
Small 35.00 TRY 3.50 TRY

 

Lost and Found Property Principles

Lost items that are delivered to us (excluding food, drink, sharp or flammable items) will be kept in the Lost and Found for a period of one year.

Food, beverages, tobacco products, etc. that are found are disposed of along with their containers/packages/bottles, etc. within 24 hours of being recorded by Lost Property.

Lost items found in the customs area will be returned to the Customs Directorate in accordance with regulations after a period of three months.

If you've left behind or forgotten your belongings on the plane, reach out to the Lost Property office of the ground handling company associated with the airline you were traveling with. The Lost and Found department is located on the Departures floor of the Terminal.

The Lost and Found Officer is available for duty between 08:00 and 23:30 on weekdays. Please note that the Lost and Found Office is closed and does not deliver recovered items on public holidays.

Upon submitting your inquiry, you will receive a response within a maximum of two business days.
To make a lost property inquiry, please complete the online form using the link provided.
Click Here

A response to your inquiry will be sent to you via electronic message within a maximum of two working days.

When submitting a search request, kindly provide as much detail as possible about the lost item(s), so that we can assist you more efficiently. (For example, information such as date, time, location of loss, type, color, unique qualities, manufacturer's name, model, serial number, and contents of the item).


Fast Track Zones

Fast pass zones are available at the airport to facilitate quick passage, particularly for passengers with Fast Track. This way, you can have more time to relax before your flight.

 

sabiha-gokcen-fast-track

With our Fast Track service, catch your plane stress-free and enjoy the time you have left for yourself!

book-fast-track BOOK FAST TRACK


Foreign Exchange Office

For currency exchange outside of banks, 24/7 foreign exchange offices are available. These offices are located in the International Departures Hall Land Side, Air Side, and Arrivals Hall of the Terminal Building, as well as the International Arrivals Baggage Claim Area.
To contact the exchange office, dial +90 588 52 10.

 


Prayer Rooms

Istanbul Sabiha Gokcen International Airport's passenger terminal in the domestic arrivals area has two prayer rooms, one for males and one for females, for those who wish to worship. Additionally, there are separate men's and women's prayer rooms located after the security checkpoint on both domestic and international sides for passengers with flights. These rooms are cleaned thoroughly overnight to maintain hygiene due to high usage.


Sabiha Gokcen Airport Hotel

The Sabiha Gokcen Airport Hotel is situated within the passenger terminal and can be easily accessed via the hotel's shuttle service in just 3 minutes. Upon exiting the terminal, the shuttle pick-up and drop-off point can be found to your right. You can quickly reach the hotel by calling the airport shuttle. The hotel boasts a boutique style with every architectural detail carefully considered to provide guests with a homely experience amidst the airport setting.

Sabiha Gokcen Airport Hotel

The Sabiha Gokcen Airport Hotel, a 4-story building with 128 rooms, serves airline crews, transit passengers, and other guests.

Check Availability


Terminal Map

WiFi at Sabiha Gokcen Airport

At Istanbul Sabiha Gokcen Airport, you get one hour, or 60 minutes, of free Wi-Fi. If you need more time online, you can buy extra minutes using the airport's app for a small fee. Also, at Istanbul Airport, passengers get one hour of free Wi-Fi through wireless internet kiosks provided by Türk Telekom.