AIRPORT SERVICES AT LONDON HEATHROW (LHR) AIRPORT

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Explore London Heathrow Airport (LHR)

London Heathrow Airport (LHR) is one of the busiest and most connected airports in the world, welcoming travellers from across the globe every day. Just west of central London, it blends sophisticated infrastructure with a rich mix of cultures.

London Heathrow Airport

Whether you are arriving, departing or connecting, this guide covers everything you need, from ground transportation and parking to terminals, airlines, customs and security at LHR.

Location

LHR Airport Location

Heathrow is located about 14 miles (23 km) west of central London, in the borough of Hillingdon. Close to major motorways and public transport, it offers easy connections from almost anywhere in London and the surrounding region.

Facilities

LHR Facilities

Heathrow offers shopping with global brands, diverse dining, spa services, free Wi-Fi and business lounges. Family-friendly amenities and play areas help make the journey comfortable for travellers of every age.

Transportation

Ground Transportation

The Heathrow Express reaches London Paddington in about 15 minutes, while the Elizabeth line and London Underground’s Piccadilly line offer cheaper routes into the city. Buses, taxis, private transfers and car rental are also available.

Airlines

Airlines and Connectivity

As the main hub of British Airways and a key Oneworld gateway, Heathrow connects London with destinations across six continents. Dozens of international carriers operate here, making it one of the world’s leading connecting airports.

Terminals

Terminals Overview

Heathrow has four passenger terminals: 2, 3, 4 and 5. Each offers lounges, shopping and dining, with clear signage and staff to help you find your way. Free transfers connect the terminals for easy flight connections.

Parking

Parking Services

Heathrow offers short-stay parking for drop-offs and pick-ups and long-stay options for extended trips, with secure car parks at each terminal. Electric vehicle charging points are also available across the parking areas.

Customs

Entry and Customs

Arriving passengers clear UK Border Force, with ePassport gates speeding up entry for eligible travellers. The UK ended VAT refunds for overseas visitors in 2021, so there is no in-store tax refund, though duty-free is available on some routes.

Security

Security Procedures

Heathrow uses modern screening technology and trained staff to keep passengers and crew safe. Allow extra time during busy periods, and check the latest rules on liquids and electronics before you travel.