Tokyo Haneda Airport Frequently Asked Questions

Haneda Airport is located in Ota City, Tokyo, about 15 kilometers south of Tokyo Station, making it the closest major airport to central Tokyo.

In terms of passenger numbers, Haneda handles more traffic than Narita, though Narita has traditionally carried a larger share of long-haul international flights.

Tap water in the terminal is treated and generally safe, but bottled water is also widely available at kiosks and vending machines for passengers who prefer it.

Yes, transit passengers can leave the airport, provided they meet Japan's visa and entry requirements.

Yes, you can sleep inside the airport. Terminal 3 stays open 24 hours, and there are capsule hotels and rest areas suitable for transit passengers.

Terminal 3, which handles most international flights, operates 24 hours a day, while the domestic Terminals 1 and 2 generally follow flight schedules.

Haneda Airport has three terminals: Terminal 1 and Terminal 2 mainly serve domestic flights, while Terminal 3 handles most international flights.

Yes, drugstores and clinics are available in each of the three terminals.

Yes, car rental counters including Nippon Rent-A-Car and Orix Rent-A-Car are located in all three terminals.

Yes, coin lockers and luggage storage services are available throughout the terminal buildings.

Yes, Haneda Airport provides designated prayer rooms for Muslim passengers in its international terminal areas.

You can reach Shinjuku from the airport using the Tokyo Monorail or Keikyu Line combined with JR trains, limousine buses, or a taxi.

Yes, each terminal has its own hotel: First Cabin capsule hotel in Terminal 1, Haneda Excel Hotel Tokyu in Terminal 2, and Royal Park Hotel Tokyo Haneda in Terminal 3.

Yes, charging stations and power outlets are conveniently placed throughout the terminal waiting areas.

Yes, all three terminals are designed to be accessible for passengers with reduced mobility, with elevators and ramps throughout.

Yes, currency exchange counters and ATMs are located throughout the arrivals and departures areas of all terminals.

Yes, SIM card counters, vending machines, and pocket Wi-Fi rental services are available, mostly in the international arrivals area.

Yes, paid shower facilities are available in Terminal 2 and Terminal 3, though there is no dedicated public shower room in Terminal 1.

It is recommended to arrive at least 3 hours before international flights and about 2 hours before domestic flights.

Yes, Haneda Airport has extensive duty-free shopping, particularly strong in the international departure areas of Terminal 2 and Terminal 3.

Yes, family-friendly rest areas and children's play corners can be found in different zones of the terminals.

Yes, each terminal has an on-site clinic providing medical care to passengers and staff.

Most shops, restaurants, and services in the airport accept major international credit and debit cards.

Yes, well-lit multi-storey parking facilities open 24 hours are available at all terminals, accepting both cash and card payment.

Yes, Terminal 3 in particular has quiet rest areas and lounge-style seating designed for passengers with long layovers.

Yes, free baggage trolleys are available for passengers throughout the terminal buildings and parking areas.

Visa policy depends on your nationality; many countries have visa-free access to Japan, while others must apply for a visa in advance.

Some designated areas for pets exist, but passengers traveling with animals should confirm details in advance with the airport or their airline.

Yes, postal service counters are available inside the terminal buildings for passengers who need to send mail or packages.

Yes, tourist information counters are located in the arrivals areas to help visitors with directions, tickets, and city information.

Casual photography for personal use is generally permitted, but filming near security checkpoints and restricted areas is prohibited.

Yes, designated smoking rooms are available past security and passport control in the terminal buildings.

Fast track and priority lanes are available for eligible passengers, such as premium cabin travelers, at security and passport control.

Yes, special assistance services can be requested to support elderly passengers throughout their journey in the terminal.

Yes, baggage wrapping services are available in the terminals to help protect your luggage during travel.

Pharmacy hours vary by terminal, but Terminal 3, being open 24 hours, offers the most extended access to drugstore services.

Yes, designated meeting points are available in the arrivals areas that are commonly used by tour operators to gather their groups.

Yes, business lounges and work-friendly facilities are available for traveling professionals, particularly in Terminal 3.

Electric vehicle charging points are available in some of the airport's parking facilities.

Yes, luggage scales are available near check-in counters so passengers can verify their baggage weight beforehand.

Yes, water refill stations are located throughout the terminals for passengers to fill their bottles.

Yes, spacious waiting areas throughout the terminals can accommodate large groups, tour parties, and families.

Yes, digital flight information screens are placed throughout the terminals to provide real-time updates.

Yes, the airport offers special assistance services, including accessible communication tools, for deaf and hard-of-hearing passengers.

Yes, free Wi-Fi is available throughout all three terminals for passengers to use during their time at the airport.

Yes, each terminal has a lost and found counter where passengers can report or collect misplaced items.

Free shuttle buses connect all three terminals, and Terminals 1 and 2 are also linked by a long moving walkway; transiting passengers can additionally use the monorail or Keikyu Line for free with a transit pass.

Yes, courier counters in the terminal offer same-day or next-day luggage delivery services to hotels and other addresses across Japan.

Yes, Terminal 1 and Terminal 2 each have observation decks where visitors can watch planes take off and land.