Frequently Asked Questions (FAQ)
Istanbul Airport is one of the largest and most ambitious airport projects in the world, designed to eventually handle up to 200 million passengers per year upon full completion.
Istanbul Airport is located on the European side of Istanbul, near the Black Sea coast.
In terms of total physical area and master plan capacity, Istanbul Airport is significantly larger than Dubai International Airport.
While the water in the airport terminal is treated, it is generally recommended for passengers to drink bottled water available at kiosks and cafes.
Yes, transit passengers can leave the airport, provided they meet the visa requirements of Turkey for entry.
Yes, you can sleep inside the airport. There are designated sleeping pods, airport hotels, and quiet zones available for transit passengers.
Yes, Istanbul Airport operates 24 hours a day, 7 days a week, with all terminal services available.
Istanbul Airport consists of a single large terminal building that serves all domestic and international flights.
Yes, there are pharmacies located both on the landside and airside areas of the airport terminal.
Yes, numerous international and local car rental companies have offices located in the arrivals hall of the airport.
Yes, there are luggage storage and locker services available within the terminal building for passengers.
Yes, there are multiple designated prayer rooms (masjids) available for both men and women throughout the terminal.
You can reach Taksim from the airport using Havaist shuttle buses, taxi services, or private airport transfers.
Yes, YOTEL is located inside the terminal building, offering both landside and airside hotel rooms for passengers.
Yes, there are charging stations and power outlets conveniently located throughout the terminal boarding areas.
Yes, the entire terminal is designed to be fully accessible to passengers with reduced mobility, including elevators and ramps.
Yes, there are multiple currency exchange offices and ATMs located throughout both the arrivals and departures levels.
Yes, there are several mobile operator shops in the arrivals area where you can purchase a local SIM card.
Yes, shower facilities are available for passengers, often located within the airport hotel or specific transit lounges.
It is recommended to arrive at least 3 hours before international flights and 2 hours before domestic flights.
Yes, Istanbul Airport features a massive Duty Free area with a wide variety of global and local brands.
Yes, there are designated children's play areas available in different zones of the terminal for families.
Yes, there is an airport clinic providing 24/7 medical services to passengers and staff.
Most services and shops in the airport accept international credit and debit cards.
Yes, the airport has a large multi-storey parking garage with significant capacity for short and long-term parking.
Yes, there are designated quiet zones located in various parts of the terminal specifically designed for passengers to rest.
Yes, free baggage trolleys are available for all passengers at various points throughout the terminal and parking areas.
Visa on arrival availability depends on your nationality; however, most e-visa applications must be completed online before arrival.
Yes, there are designated pet relief areas provided within the airport to accommodate passengers traveling with pets.
Yes, there is a PTT (Turkish Post) office located inside the terminal to handle postal services for passengers.
Yes, there are dedicated tourist information desks in the arrivals hall to assist visitors with travel and city information.
Casual photography for personal use is generally permitted, but filming security or restricted areas is strictly prohibited.
Yes, there are specifically designated outdoor smoking terraces accessible after passing through security and passport control.
Yes, Istanbul Airport offers fast track services for eligible passengers to expedite their passage through security and passport control.
Yes, special assistance services are available upon request to support elderly passengers throughout their terminal journey.
Yes, baggage wrapping services are available in the terminal to help protect your luggage during travel.
Yes, pharmacy services at the airport are designed to be available to meet passenger needs at all hours of the day.
Yes, there are designated meeting points in the arrival area often used by tour operators to gather their groups.
Yes, the airport features business centers equipped with necessary facilities to support traveling professionals.
Yes, there are charging stations for electric vehicles available within the airport's parking facilities.
Yes, there are luggage weighing scales available in the terminal for passengers to check their baggage weight before check-in.
Yes, there are water stations available throughout the terminal for passengers to refill their bottles.
Yes, there are spacious waiting areas throughout the terminal that can accommodate large groups and families.
Yes, digital information screens are located throughout the terminal to provide real-time flight updates.
Yes, the airport provides special assistance and support services, including accessible communication tools for deaf passengers.