Terms & Conditions

1. Introduction

TSA LLC. ("TSA LLC.", "we", "us", or "our") operates the Airport Online website (www.Airport.Online, the "Site"). Through our Site, we offer a variety of services ("Services"), including:

• Flight Tracking
• Lounge Services
• Meet & Greet
• Fast Track services
• All kinds of visa services
• Airport information
• Accommodation services

Important Note: Section 18 of these Terms contains a mandatory arbitration provision. This means certain disputes will be resolved through arbitration, limiting available forums and remedies.

Your Agreement: By accessing or using our Services, or by clicking to "accept" or "agree" to these Terms, you confirm your agreement to be bound by them. If you do not agree, including the mandatory arbitration and class action waiver in Section 18, please do not use our Services.

2. Changes to These Terms

We may update these Terms occasionally. When we do, we'll notify you by updating the "Effective Date" at the top of this page or by providing notice through our Services. Your continued use of the Services after such changes means you accept the revised Terms. We recommend reviewing these Terms frequently to stay informed. If you don't agree to the updated Terms, you must stop using our Services.

3. Privacy Policy

Your privacy is important to us. Please refer to our Privacy Policy for detailed information on how we collect, use, and share your data.

4. Eligibility

Our Services are not intended for anyone under the age of 13. By using our Services, you confirm that you:

• Are 13 years of age or older.
• Have the full legal capacity to enter into these Terms without violating any other agreements you are bound by.

5. Registration, Accounts, and Communication

To access certain features, you may need to register for an account ("Account").

Account Creation:

When creating an Account, you'll be asked for personal information like your name, address, zip code, email, and phone number.

Your Responsibilities:

You agree to:

• Provide accurate, current, and complete Account information.
• Keep your Account information updated.
• Maintain the security of your Account credentials.
• Be responsible for any third-party actions using your Account with your authorization.
• Notify us immediately if you suspect any security breaches related to your Account or Services.

Fraud and Abuse:

We reserve the right to suspend or terminate your Account if we suspect fraud or abuse, or if required by law.

Electronic Communications:

By creating an Account, you consent to receive electronic communications from TSA LLC. or our third-party providers (e.g., email notifications about password changes, order updates). These communications are part of your relationship with us. You agree that electronic notices satisfy any legal communication requirements.

Promotional Communications:

We may also send you promotional emails (newsletters, offers). You can opt out of these at any time using the unsubscribe link in the email.

SMS/Text Messages:

If you provide your mobile number, you consent to receive calls or text messages from TSA LLC. for operational or informational purposes (e.g., account verification codes). Standard message and data rates from your carrier may apply. You can opt out of these messages by following the instructions provided. It's your responsibility to keep your phone number and email address updated.

6. User Conduct

When using our Services, you agree to abide by all applicable laws and these Terms. You are solely responsible for your conduct. You must not:

• Engage in any harassing, threatening, intimidating, predatory, or stalking behavior.
• Use or attempt to use another user’s account without authorization.
• Interfere with, disrupt, or damage the functioning of the Services or other users' enjoyment.
• Reverse engineer any aspect of the Services or bypass security measures.
• Attempt to circumvent content-filtering techniques or access unauthorized areas.
• Develop third-party applications interacting with our Services without our written consent.
• Use automated means (robots, spiders, scrapers) not authorized by us to access or modify the Services.
• Infringe on any intellectual property rights (patents, trademarks, copyrights).
• Use, store, distribute, or access private or personal information of third parties without their consent.
• Introduce viruses, corrupted data, or other harmful content.
• Use the Services for any illegal or unauthorized purpose.

Reporting Violations: We encourage you to report any content or conduct you believe violates your rights or our Terms by emailing info@airport.online. If we determine a violation has occurred, we may suspend or terminate your Account and/or access to the Services.

7. User Content

Our Services may allow you to create, post, share, or store content like text, graphics, or other materials ("User Content").

• Responsibility: You are solely responsible for your User Content and your use of interactive features.
• Visibility: If you choose to share User Content, it may be viewable by others.
• Our Rights: While we are not obligated to screen User Content, we reserve the right to remove, screen, or edit any User Content at any time and for any reason, at our sole discretion.
• Backups: You are solely responsible for backing up and replacing any User Content you post or store.

8. Rights in User Content

By uploading, posting, or submitting User Content (including comments, photos, or likes) to our Services or our social media pages (e.g., TSA LLC.’s Facebook, Twitter, Instagram), you grant TSA LLC. and our third-party providers a nonexclusive, royalty-free, worldwide, perpetual, irrevocable, and fully sublicensable right and license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, and publicly display your User Content (and your name, likeness, voice, and persona) in any manner or media for any purpose, including publicity, advertising, and commercial use.

You represent and warrant that your User Content:

• Is non-confidential.
• You own or control all necessary rights to post it.
• Authorizes TSA LLC. to use it as described in these Terms.
• Is accurate, not misleading or harmful.
• Does not violate these Terms, any applicable law, or third-party rights.

9. Proprietary Rights and Restrictions

Unless otherwise stated, all Services and content within them (including the TSA LLC. logo, designs, text, graphics, software, data, etc. – collectively, "Content") are the proprietary property of TSA LLC. or our licensors/suppliers. They are protected by Turkish Republic and international copyright laws.

You are granted a limited, revocable, nonexclusive, non-transferable, non-sublicensable license to:

• Download, install, and use the Services for your personal, non-commercial use on a device you own.
• Access and use the Content and Services strictly in accordance with these Terms.

However, this license does NOT include any right to:

• Sell, resell, or commercially use the Services or Content.
• Distribute, publicly perform, or display any Services or Content.
• Modify or create derivative works from the Services or Content.
• Use data mining, robots, or similar data extraction methods.
• Download any portion of the Services or Content (other than page caching), except as expressly permitted.
• Use the Services for purposes other than their intended use.

Any unauthorized use terminates the license granted herein and may violate applicable laws. Nothing in these Terms grants you any rights to our patents, trademarks, copyrights, or other proprietary rights, except as explicitly stated. This license is revocable at any time.

Third-Party Software: The Services may include software components subject to separate license terms, which will govern those components.

10. Purchases

You may make purchases through our Services from us (via our vendors) or directly from third parties.

• Purchases via TSA LLC. (or our Vendors): Additional terms may apply to these purchases.
• Purchases via Third Parties: You acknowledge that third parties provide these items/services, not TSA LLC. Such purchases are between you and the third party and are subject to their terms and conditions.
• Fees and Taxes: If you use purchase functionality, you agree to pay all applicable fees and taxes when due.

11. Third-Party Links

Our Services may contain links to third-party services, products, or content.

• No Endorsement: TSA LLC. makes no claims or representations about the quality, content, or nature of these third-party links. A link does not imply endorsement by TSA LLC.
• Your Risk: These links are for your convenience, and you access them at your own risk. TSA LLC. is not responsible for the privacy practices or content of any linked sites.
• Review Their Policies: You should review the terms, conditions, and policies (including privacy and data-gathering practices) of any third-party products, services, or sites you visit from our Services.

12. Third-Party Content

We may display content, advertisements, or promotions from third parties ("Third-Party Content") through our Services.

• No Control or Endorsement: We do not control, endorse, or adopt any Third-Party Content. We make no representations or warranties about its accuracy or completeness.
• Your Interactions: Your interactions with third parties providing Third-Party Content are solely between you and those third parties.

13. Feedback

We welcome your questions, comments, suggestions, ideas, or other information about TSA LLC. or our Services ("Feedback").

• Our Ownership: Feedback is non-confidential and becomes the sole property of TSA LLC.
• Unrestricted Use: TSA LLC. owns exclusive rights, including all intellectual property rights, in such Feedback and can use and distribute it for any purpose (commercial or otherwise) without acknowledgement or compensation to you.

14. Indemnification

To the fullest extent permitted by law, you agree to indemnify, defend, and hold harmless TSA LLC., and our past, present, and future employees, members, officers, directors, contractors, consultants, suppliers, vendors, service providers, affiliates, agents, representatives, predecessors, successors, and assigns (collectively, the "TSA LLC. Parties"), from any and all actual or alleged claims, damages, losses, liabilities, penalties, fees, expenses, and costs (collectively, "Claims") that arise out of or are related to:

• Any use or misuse of the Services or Content by you or any authorized third party.
• Any User Content you create, post, share, or store on or through the Services or our social media.
• Any Feedback you provide.
• Your violation of these Terms.
• Your violation of another's rights.

You agree to promptly notify us of any third-party Claims, cooperate in defending them, and pay all associated fees and expenses (including attorneys' fees). TSA LLC. Parties will control the defense or settlement of any third-party Claims.

15. Disclaimers

The Services and Content are provided "AS IS" without warranties of any kind, either express or implied. TSA LLC. disclaims all other warranties, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the Services will be free from liens or security interests.

We reserve the right to change any Content and to modify, suspend, or discontinue the Services (or any features) at any time without notice or liability to you. References to any products, websites, or services by trade name, trademark, or otherwise do not imply endorsement, sponsorship, or recommendation by us.

16. Limitations on Liability

To the fullest extent permitted by law, in no event shall the TSA LLC. Parties be liable for any indirect, special, incidental, exemplary, punitive, or consequential damages (including lost revenue, income, profits, data, or business interruption) arising out of or related to your access to or use of the Services or Content. This includes damages from reliance on information, events beyond our control (like service interruptions, viruses, errors), or any failure of performance, regardless of the form of action (contract, tort, or any other legal theory), even if advised of the possibility of such damages.

To the fullest extent permitted by law, the maximum aggregate liability of the TSA LLC. Parties (jointly) arising out of or related to the Services or Content will not exceed $100. This limitation applies even if your remedies fail their essential purpose.

Some jurisdictions do not allow the exclusion of certain warranties or the limitation of liability for incidental or consequential damages, so some of the above limitations may not apply to you.

17. Release

To the fullest extent permitted by law, you, on behalf of your heirs, executors, administrators, and representatives, release, waive, and forever discharge the TSA LLC. Parties from any and all claims you have or may have arising out of or related to these Terms, and you covenant not to sue any TSA LLC. Party for such claims.

18. Dispute Resolution; Arbitration

Please read this section carefully, as it requires you to arbitrate certain disputes and limits how you can seek relief from us, including a class action waiver. This section applies to all disputes between you and the TSA LLC. Parties, unless excluded below.

Arbitration Agreement:

Except for disputes where either party seeks injunctive or other equitable relief for alleged unlawful use of intellectual property (copyrights, trademarks, trade names, logos, trade secrets, or patents) within the Republic of Türkiye, you and TSA LLC. agree to:

• Waive your respective rights to have disputes resolved in a court.
• Waive your respective rights to a jury trial.

Instead, you and TSA LLC. agree to resolve disputes through binding arbitration. This means a dispute will be reviewed by one or more persons who will make a final and binding determination, rather than being decided by a judge or jury in court.

No Class Actions:

You and TSA LLC. agree that any dispute is personal to you and TSA LLC. and will be resolved solely through individual arbitration. You and TSA LLC. agree there will be no class arbitration, class action, or any other type of representative proceeding. A dispute cannot be brought as a class or representative action, whether within or outside of arbitration.

Time Limit for Claims:

Except for intellectual property disputes mentioned above, any dispute must be commenced or filed within one (1) year from the date the dispute arose. Otherwise, the claim is permanently barred, meaning you and TSA LLC. will no longer have the right to assert that claim.

19. Governing Law and Venue

These Terms, and your access to and use of the Services, are governed by and construed in accordance with the laws of the REPUBLIC OF TÜRKİYE, without regard to its conflict of law rules. Any dispute not subject to arbitration will be resolved on an individual basis in the state or federal courts of the REPUBLIC OF TÜRKİYE.

20. Modifications to the Services

We reserve the right, in our sole discretion, to modify, suspend, or discontinue, temporarily or permanently, the Services (or any features) at any time without notice.

21. Termination

We reserve the right, without notice and in our sole discretion, to terminate your right to access or use the Services at any time and for any or no reason, and you acknowledge and agree that we will have no liability or obligation to you in such an event, and you will not be entitled to a refund of any amounts already paid, to the fullest extent permitted by applicable law.

22. Severability

If any part of these Terms is found to be invalid or unenforceable, that part will be removed, and the remaining parts of these Terms will remain valid and enforceable.

23. Miscellaneous

These Terms, along with any other incorporated terms and policies, constitute the entire agreement between you and TSA LLC. regarding your access to and use of the Services. You may not transfer or assign your rights or licenses under these Terms without our prior written consent. Our failure to enforce any provision of these Terms does not waive that provision in any other instance. These Terms are intended solely for the benefit of the parties involved and do not confer third-party beneficiary rights upon any other person or entity, except as otherwise provided.

24. Visa and Other Service Specific Terms

25. Airport Lounge Reservations And Other Services