Premium Quality Terminal Services at Istanbul Airport

Food - Beverage

Restaurants and Cafes are located in different locations.

Arby’s

Arby's® is now serving at Istanbul Airport and is working to change the perception of traditional fast food by offering unique menu items that stand out in taste.

  • International Departures Airside Pier B
  • International Departures Airside Food Court

Brewmark

Brewmark gastro-bar is known for its selection of premium barrel and bottle beers, crafted cocktails, and delicious food. The comfortable atmosphere is perfect for a relaxing pre-flight break. Whether you're looking for a decadent snack or a tasty drink, Brewmark is the place to be.

  • Departures Floor International Terminal Airside Bosphorus

istanbul airport terminal service

Burger King

Burger King® places a strong emphasis on developing its product range and continuously training its staff, which has been a key factor in its success in Turkey.

  • Departures Floor Landside Food Court
  • Departures Floor Domestic Terminal Airside Food Court
  • Arrivals Floor Landside
  • Departures Floor International Terminal Airside Food Court
  • Departures Floor International Terminal Airside / Pier D
  • Departures Floor International Terminal Airside / Pier F

Cafe Yanımda

At 'Cafe Yanımda' in the Domestic Terminal of Istanbul Airport, we strive to provide a pleasant experience for all of our customers.

  • Departures Floor Domestic Terminal Airside / G Pier

Carluccio’s

Since its founding, Carluccio's has made it their mission to bring authentic Italian flavors to everyone. The company searches throughout Italy to find the highest quality ingredients to use in their dishes.

  • Departures International Terminal Airside Food Court
  • Departures International Terminal F35 Food Court

Carluccio’s Bar

Since its founding, Carluccio's has made it their mission to bring authentic Italian flavors to everyone. The company searches throughout Italy to find the highest quality ingredients to use in their dishes.

  • Departures Floor International Terminal Airside Food Court

Çay Saati

Çay Saati provides passengers with a enjoyable pre-flight dining experience by offering traditional Turkish tea, natural herbal teas, and freshly brewed coffee, along with a variety of snacks, sandwiches, croissants, freshly baked goods, soups, light meals, and desserts.

  • Departures Floor Domestic Terminal Airside Bosphorus
  • Departures Floor International Terminal Airside Bosphorus
  • Departures Floor International Terminal Airside / Pier D

istanbul airport terminal service

Chocnette Café

Chocnette Café at Istanbul Airport is focused on introducing its brand to the world by providing a unique experience for customers through their offering of unique chocolate flavors, ice cream, coffee, sandwiches, and fresh fruit juice products. All of their products and services are delivered with traditional Turkish hospitality and high-quality, friendly service.

  • Departures Floor International Terminal Airside Bosphorus

Crousty Co

Crousty Co Cafe is a great place to start your day with delicious, fresh, and carefully crafted baked goods that are prepared daily in their own bakery. They offer friendly service and use Illy Coffee, a highly preferred brand, specially blended for their guests. Along with coffee, they also serve local and foreign bottled and draft beers, as well as other alcohol options.

  • Departures Floor International Terminal Airside Bosphorus

Cups & Clouds

Cups & Clouds elevates the traditional coffee and bakery shop concept by offering a unique menu that includes salads, healthy snacks, sandwiches, unique cold drinks, thirst quenchers, exclusive mixes, soups and desserts, and their own exclusive coffee and hot beverages.

  • Departures Floor International Terminal Airside / Pier B
  • Departures Floor International Terminal Airside / Pier F
  • Departures Floor Domestic Terminal Airside / Pier G
  • Arrivals Floor Landside
  • Arrivals Landside Plaza Floor

Deli Aux Pain

Deli Aux Pain is a place where guests can enjoy a variety of the world's most popular coffees and a selection of domestic and foreign bottles, draft beers, and other types of alcohol. It also provides a comfortable seating area for customers to relax in before their flight.

  • Departures Floor International Terminal Airside Bosphorus

Eat&Joy

Eat&Joy welcomes you before your flight at Istanbul Airport to give you a pleasant break. Enjoy a wide range of delicious menu options.

  • Arrivals Landside

Enva

Enva, located in the International terminal of Istanbul Airport, offers a wide variety of menu options including healthy snacks, appetizers, fresh bakery items, sandwiches and desserts, as well as a selection of mezzes, salads, and soups from different cuisines for pre-flight enjoyment.

  • Departures Floor International Terminal Airside Bosphorus
  • Departures Floor Lanside

Bank - ATM

The branch offices and ATMs of a variety of banks are at the service of our passengers at 4 different places.

Arrivals Floor

Domestic Terminal – Landside:

  • Ziraat Bank Branch Office
  • Denizbank - ATM
  • QNB - ATM
  • Yapı Kredi Bank - ATM

International Terminal - Landside:

  • Denizbank - ATM
  • Halkbank - ATM
  • Yapı Kredi Bank - ATM
  • Ziraat Bank - ATM

Departures Floor

Domestic Terminal – Landside:

  • Denizbank - ATM
  • Halkbank - ATM
  • Ziraat Bank - ATM

istanbul airport atm

International Terminal - Landside:

  • Denizbank - ATM
  • QNB - ATM
  • Yapı Kredi Bank - ATM
  • Ziraat Bank - ATM

Baggage Service

Luggage carts can be found at 65 locations throughout Istanbul Airport and require a deposit to use. Remember to hold onto your receipt to receive the deposit refund. Also Istanbul airport has buggy service.

Service Floor
B Level

Domestic - Arrival Floor - Baggage Claim
D Level

International - Arrival Floor - Baggage Claim
D Level

Arrival Floor - Outside of Terminal
D Level

International - After Security - Departure Floor
F Pier
B Pier
A Pier
D Pier

Departure Floor - Outside Entrance
F Level

Departure Floor - Pre Security
F Level

International - Departure Floor - After Passport Control
F Level

Carpark
P5 Level

Shopping Trolley: 1.000

Trolley: 3.500


IGA Sleepod

iGA Sleepod offers a private and comfortable resting area within the airport, with 25 sleeping cabins available. Additional clean pillows and blankets can be purchased for added comfort. Take advantage of our exclusive service, with its affordable prices, easy access, and location in peaceful areas of the airport for a restful experience before your flight.

iGA Sleepod Price (VAT Included) Working Hours

Cabin Price €15 (Fee for 1 hour) 7.00 AM - 7.00 PM

Cabin Price €20 (Fee for 1 hour) 7.00 PM - 7.00 AM

Add-on (Blanket, Pillow, Pillow Case)€3 (Fee for 1 hour)

istanbul airport iga sleepod


Lost and Found Services

Lost and Found property offices, managed by iGA, can be found at the Terminal Departing Passenger Floor or near the C3 gate after Passport Control Point. These offices are where items found in the Terminal, including in security areas and parking lots, are kept. To locate the office, use the directional signs or the passenger information kiosk and ask the online operator for assistance.

istanbul airport terminal service

 

Baggage Size 2nd and 3rd Day 4th Day and More
Big 115.50 TRY 10.00 TRY
Middle 75.50 TRY 7.50 TRY
Small 58.00 TRY 6.00 TRY

Lost and Found Property Principles

The prices listed in the tariff schedule are for 24-hour (1 day) storage of lost items. Keeping lost items for shorter periods, such as by the hour, is at no cost. Fees for storage begin on the second day after the item is reported lost, as recorded in the Lost and Found Property Document/Form. The practice is based on the Lost and Found Property General Principles.

This tariff is not applied under the following conditions;

Small items such as eyeglasses, watches, mobile phones, wallets, etc. are stored for free.

Prices in the tariff include VAT.


Fast Pass Zones

Fast pass zones are available at the airport to facilitate quick passage, particularly for families with children. These special lanes can be found at entrance door number 1 on the Departure Floor, the second security checkpoint in the Domestic Terminal, and the passport checkpoint in the International Terminal.


Foreign Exchange Office

Global Exchange is a renowned company in the foreign currency exchange industry, with over 300 branches in 20+ countries and 55 airports worldwide. They offer services such as foreign currency exchange, tax refund Istanbul Airport, and money transfer. At Istanbul Airport, you can find 43 Global Exchange offices to take advantage of these services.

Istanbul Airport Foreign Exchange Offices

Departures Floor: International Terminal - Before Security:

Floor D
Floor F

Domestic Terminal - Before Security:

Floor F

Departures Floor: International Terminal - After Security:

Floor D
Floor E

Domestic Terminal - After Security:

Floor E


Prayer Rooms

At Istanbul Airport, there are prayer rooms that can be freely used by all visitors. There are 44 prayer rooms in total, with half of them serving men and the other half to women.

At Airport City, there will be a mosque soon with a capacity of 6 thousand people, outstanding in both its size and architecture.


Smoking Areas

We have a total of 13 passenger smoking terraces at our airport, 10 of which are on the international airside and 3 of which are on the domestic airside. There are 6 smoking balconies open to passengers. You should confirm which of these are currently in or out of service from the operations unit.

istanbul airport smoking area


IGA Gallery

There are 2 exhibition areas at Istanbul Airport to enable our passengers spend their time at the airport most pleasantly. IGA Gallery, the culture and art platform of the Istanbul Airport is located on the airside of the Domestic Terminal, Departures Floor.

Ara Güler / Istanbul Exhibition

The photo exhibition of the most beautiful photographs by Ara Güler, the iconic Turkish photographer and journalist who recently passed away.

istanbul airport ara guler exhibition

A Victory Monument Exhibition

The photo exhibition tells the 42-month construction story of Istanbul Airport.

istanbul airport monument exhibition


Playing Areas

There is a playground for our little passengers at Playland, located at the airside of departures floor at Istanbul Airport.


Baby Stroller

Istanbul Airport team gives children exceptional care and works to make their trip more manageable and more comfortable, so they offer 0-6 age baby stroller service for free. The guests with babies can use the Baby Stroll from passport Control to the boarding gate on the outgoing and incoming passenger floor. In addition to giving passengers with babies, pregnant and faster access needs Flight priority.


Istanbul Airport Map

You can click on different buttons on istanbul airport map and discover ist airport.