Istanbul Airport VIP Meet and Greet Service - Comments - page 4

Dear Sir/Madam, I hope this email finds you well. I am writing to inquire about your "Meet, Greet & Assist" VIP service, as I am considering booking it for my mother. I have a couple of questions that I would appreciate your clarification on before proceeding with a reservation. Language Selection (Russian Speaker): Your website states that the "Meet, Greet & Assist" service is available in Russian, and a Russian-speaking assistant can meet guests at the airport. I would be grateful if you could guide me on where within the instant booking process I can specify the need for a Russian-speaking assistant. This is crucial as my mother only speaks Russian. Service Type for Transit in Istanbul: My mother will be traveling from Moscow to Luxembourg with a stopover in Istanbul. During her layover in Istanbul, she will be going through the following process: Landing in Istanbul. Exiting the transit zone with her luggage. Registering and checking in again for her connecting flight from Istanbul to Luxembourg. Undergoing passport control. Proceeding to the duty-free zone. Given this detailed transit procedure, could you please advise whether I should book a "transit Meet, Greet & Assist" service or separate "arrival" and "departure Meet, Greet & Assist" services for her time in Istanbul? Thank you for your time and assistance with these queries. I look forward to your prompt response.